Get In Touch With Us
The India Craft Project (TICP) co-creates experiences with traditional artisans across India.
At the intersection of Design, Craft Consultancy and Experiences, our key value is ‘People currency’. Get in touch if you want to join in on our call and be vocal for local and innovat in the craft sector.
The India Craft Project (TICP) co-creates products and experiences with traditional artisan communities across India.
We are an enterprise for artisans, where we try and provide space for traditional indian artisans to display their pieces freely while they enjoy the perks of the digitalised sales. While we do so we also indulge in designing and curating bespoke gift boxes and hampers as per requirement.
All the products on our website are handmade and handcrafted by several skilled and traditional artisans from across India.
The India Craft Project positioned at the intersection of Design, Products and Experiences – All anchored around traditional craft procatices of India. While we indulge in expanding the portfolio in this sector, one project at a one, it’s an open ended, creative and community driven space, hence the simple and all inclusive name.
TICP conducts travel experiences across India – these are immersive artisan community visits to help us understand and appreciate our cultural heritage/
In order to go on one of our travels with us, you would have to book a slot from the ticketing section on our website.
New and Upcoming experiences shall be displayed on the homepage of our website when we launch them and shall always be available in the ticketing section.
If an item appears as SOLD OUT, it means there are unfortunately none left to buy.
Members can opt to WAITLIST items that are sold out or place a pre-order query.
We will go back to the artisan or craftsman with your waitlist request to see if another unit can be produced, but no guarantees!
To check the status of your order, sign in with your login credentials on www.theindiacraftproject.com, then go to My Orders, your order shall be updated over there from time to time and will tell how soon your order will reach you.
We at TICP try to make the shopping experience better for our customers, hence you could choose to pay in several ways namely, Visa, Master, Paytm and UPI.
All taxes are a part of the prices you see on the site. What you see is what you pay.
At TICP we take great pleasure in making sure the products reach you on time.
The shipping of our products will be calculated automatically, and once you are on the checkout page you will know the correct shipping amount.
Because each craftsman and artisan’s process is unique and handcrafted, shipping times may vary. Look for shipping info on the product page for individual Shipping times.
Our courier partners will be able to deliver the shipment to you between Monday through
Saturday: 9am to 7pm. Working days exclude public holidays and Sundays. Delivery time is
subject to factors beyond our control including unexpected travel delays from our courier
partners and transporters due to weather conditions and strikes.
Address change will be accepted only if order has not been shipped. Address change is
only possible if you notify us within 24-36hrs upon placing the order.
As soon as your package ships, we will email you your package tracking information.
Cancellation requests will be accepted strictly within 24 hours of placing the order nly.Purchased items cannot be cannot be canceled if the shipment has also already been received by the customer.
We’re a friendly bunch, and we know that sometimes you might just have a change of heart. Our Return Policy can help clarify how to go about returning items in your order. You can also email us if you have any questions, and we’ll do everything we can to help.
Give us a shout, and I’m sure we can work something out. We want to make life easier for you.
Easy. Tap on the question mark icon in the Password field when you load the iPad application.
Or write an email to us and we shall mail you back with the new login credentials.
You can control the emails you receive on your Email Preferences screen, found after tapping the Settings icon.