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1. At TICP we take great pleasure in making sure the products reach you on time.
The shipping of our products will be calculated automatically, and once you are on the checkout page you will know the correct shipping amount.

2. Because each craftsman and artisan's process is unique and handcrafted,
shipping times may vary. Look for shipping info on the product page for individual Shipping times.

3. Our courier partners will be able to deliver the shipment to you between Monday through Saturday: 9am to 7pm. Working days exclude public holidays and Sundays. Delivery time is subject to factors beyond our control including unexpected travel delays from our courier partners and transporters due to weather conditions and strikes.

4. Address change will be accepted only if order has not been shipped. Address change is only possible if you notify us within 24-36hrs upon placing the order.

5. As soon as your package ships, we will email you your package tracking information.

Cancellations

Cancellation requests will be accepted strictly within 24 hours of placing the order only.
Purchased items cannot be cannot be canceled if the shipment has also already been received by the customer.